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FQHC & Community Health Managed IT Services

Ensuring Reliable and Secure Operations

In today’s digital age, Federally Qualified Health Centers (FQHCs) and community health centers rely heavily on technology to deliver quality care to their patients. However, managing IT infrastructure in such a critical environment requires expertise and a deep understanding of the unique challenges these centers face. That’s where FQHC managed IT services come in. Our tailored IT solutions are designed to support the complex needs of FQHCs and community health centers, ensuring your operations are secure, efficient, and compliant with all regulations.

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52%

of Health Centers listed “Increasing Cost to Operate” and “Workforce Recruitment” as top challenges

(Kaiser Family Foundation Survey, published 4/2020)

Our customer stories

You are why we do what we do

Community health providers rely on Visualutions to help them fund their mission.

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the vital piece our organization was missing

The Visualutions RCM team has been the vital piece our organization was missing. FQHC’s are such a niche healthcare market, and many RCM companies do not have the knowledge around the differences in billing that Visualutions does. It is good to know that we have an invested partner who is helping us to paddle up this river of revenue cycle!


Director of Revenue Cycle
IL FQHC

I would not hesitate to recommend them

We have been very pleased with the performance of Visualutions RCM team and I would not hesitate to recommend them for your organization based off our experience.


Director of Revenue Cycle
IL FQHC

collected the largest payments we have ever received

Our organization was struggling in December with minimal staffing due to the pandemic, so I budgeted for a shortfall. However, the Visualutions RCM team collected the largest payments we have ever received, during this very difficult time.  Visualutions is a trusted partner to our organization


Chief Financial Officer
IL FQHC

we started receiving payment right away!

I worked really closely with Visualutions. They worked with us on our claims filing and sat with us as all the claims went through to make sure nothing was rejected. They all went through, and we started receiving payment right away!


Revenue Cycle Manager
CO FQHC

a very strong partner

We have Visualutions not just as a company we hired to help us, but as a very strong partner and partnership that has been very successful together


Chief Executive Officer
AZ  FQHC

Our collections have improved significantly

With the help of the Revenue Cycle Management team, we're doing very well. Our collections have improved significantly.


Chief Financial Officer
MD FQHC

so much more developed than other companies

With Revenue Cycle Management, Visualutions' processes were so much more developed than other companies…immediately the quality of everything just went up. It's been a delight.


Chief Financial Officer
KY FQHC

Communication and relationship

And I think that that is what we miss the most going with another vendor. So they might have had that specific EHR experience, but they did not have the communication and the relationship and the partnership that we have with Visualutions.

Joey Horton
Chief Executive Officer
NY FQHC

It has been tremendous knowing that it is being done correctly

It has been tremendous knowing that it is being done correctly.


Chief Operating Officer
MI FQHC

we would never be able to duplicate knowledge and experience that Visualutions brought to us

We quickly came to realize that we would never be able to duplicate the depth and breadth of knowledge and experience that Visualutions brought to us, and we moved to full out‐sourcing of our payer credentialing, billing, and collections operations to Visualutions later in 2020.


Chief Financial Officer
IL FQHC

They have transformed our revenue cycle processes

Visualutions has given training on proper coding to our providers, reducing cycle time on the front end. They have transformed our revenue cycle processes, allowing us to better serve our low‐income patient base. I can strongly recommend Visualutions as a Revenue Cycle Management partner for your organization.


Chief Financial Officer
IL FQHC

Our company has been blessed during our partnership with Visualutions on multiple levels

Our company has been blessed during our partnership with Visualutions on multiple levels. They have increased our Average Weekly Collections. They also cleaned up the outstanding patient balances. An outflow of their efforts has resulted in increased internal and external communications regarding our RCM activities. Lastly, as a Visanalytics customer, our company now has a reliable set of reports that we rely upon. Our partnership with Visualutions has been extremely successful. It has been great to have access to numerous of Visualutions' key resources working on our priorities. Their key resources come with a vast amount of knowledge and experience. Visualutions has my highest recommendation.


CFO
LA FQHC

What Are Managed IT Services?

FQHC managed IT services refer to the comprehensive management and support of an FQHC’s IT infrastructure. This includes managing hardware, software, networks, cybersecurity, and compliance. The goal is to ensure that all IT systems function optimally, allowing your health center to focus on patient care without worrying about the technical aspects of your operations.

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MANAGED IT SERVICES

Visualutions offers a full range of IT managed services, including:

  • Staff Augmentation
  • Asset Management
  • Service Desk
  • Equipment Purchasing
  • Operations Management
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Why Are Managed IT Services for FQHCs Essential?

The healthcare sector, particularly FQHCs and community health centers, is highly dependent on technology. From ensuring electronic health records (EHR) are kept online to securing patient management systems data, reliable IT infrastructure is crucial for day-to-day operations. Managed IT services for FQHCs are essential because they:


  1. Enhance Security: With the rise of cyber threats, securing patient data and complying with regulations like HIPAA is more critical than ever. Our FQHC managed IT solutions include advanced cybersecurity measures to protect sensitive information.

  2. Ensure Compliance: Regulatory compliance is non-negotiable in healthcare. Our community health managed IT services ensure that your IT infrastructure meets all necessary regulatory standards, reducing the risk of costly fines and penalties.

  3. Improve Efficiency: Efficient IT systems reduce downtime and enhance productivity. Our FQHC managed IT hosting service guarantees a 99.9% uptime ensuring that you always have access to the systems and information you need to allow for uninterrupted patient care.

  4. Support Growth: As your center grows, so do your IT needs. Our scalable community health managed IT solutions grow with you, ensuring that your IT infrastructure can handle increased demand.

Key Features of Our FQHC Managed IT Services

Our FQHC managed IT services are comprehensive, covering every aspect of your IT needs. Here are some of the key features we offer:

  1. Comprehensive IT Support

    Our FQHC managed IT provider offers round-the-clock support to ensure that your IT systems are always functioning optimally. Whether it’s a standard or a critical issue, our team is on hand to resolve the problem quickly, minimizing any disruption to your operations.

  2. Customized IT Solutions

    Every FQHC and community health center is unique, and so are their IT needs. Our community health managed IT solutions are customized to meet the specific needs of your organization. We work closely with you to understand your requirements and develop IT solutions that align with your goals and objectives.

  3. Network Management and Security

    A secure and reliable network is the backbone of your IT infrastructure. Our managed IT services for FQHCs include network management and security, ensuring that your network is always secure, fast, and efficient.

  4. Data Backup and Disaster Recovery

    Data loss can be catastrophic for any healthcare provider. Our FQHC managed IT solutions include robust data backup and disaster recovery services, ensuring that your data is always protected. In the event of a system failure or data breach, we have the tools and processes in place to recover your data quickly and efficiently.

  5. Compliance Management

    Compliance with regulations like HIPAA is critical in healthcare. Our community health managed IT services include comprehensive compliance management, ensuring that all your IT systems meet regulatory standards.

  6. Cybersecurity Services

    Cybersecurity is a top priority in healthcare IT. Our FQHC managed IT services include advanced cybersecurity measures to protect your health center from cyber threats. We implement multi-layered security protocols, including firewalls, encryption, intrusion detection systems, and regular security audits, to ensure that your patient data and IT systems are fully protected. Our proactive approach to cybersecurity helps prevent breaches and ensures compliance with regulatory standards like HIPAA.

Why Choose Visualutions for Managed IT Services?

Choosing the right IT partner is crucial for the success of your health center. At Visualutions, we are more than just an IT provider—we are a partner in your success. Here’s why you should choose us as your community health managed IT provider:


  1. Healthcare Expertise: We specialize in providing IT services to FQHCs and community health centers. Our team understands the unique challenges you face and is equipped with the knowledge and tools to address them effectively.

  2. Comprehensive Solutions: Our FQHC managed IT services cover all aspects of your IT needs, from network management to compliance and cybersecurity. We provide end-to-end solutions that ensure your IT infrastructure is reliable, secure, and compliant.

  3. Scalability: As your health center grows, so do your IT needs. Our community health managed IT solutions are scalable, allowing you to expand your IT infrastructure as needed without disruption.

  4. Dedicated Support: We offer 24/7 support to ensure that your IT systems are always operational. Our team is always on hand to assist with any issues and provide the support you need to keep your operations running smoothly.

Contact Visualutions

Is your FQHC or community health center ready to optimize its IT infrastructure? Contact us today to learn more about our FQHC managed IT services and how we can support your organization. Our team of experts is here to provide the IT solutions you need to ensure your operations are secure, efficient, and compliant.

Partner with us to enhance your center’s IT infrastructure with professional, reliable, and comprehensive managed IT services.

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Have Questions?

Contact Our Experts

Hundreds of Community Health Practices rely on Visualutions to help them. Reach out to learn how we can help your business too!

281.297.2257