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Visualutions helps FQHC increase profitability

A multi-county FQHC that serves over 40,000 patients annually, has partnered with Visualutions since 2021 to help uphold their mission to provide high-quality, comprehensive, primary and preventative services with an emphasis on the underserved and those without access to health care. When choosing to work with Visualutions, our client was facing aging A/R rates and a transition to a new EHR.

Visualutions was critical to helping
maintain profitability and continuing to serve patients.

  • Initially, FQHC reached out to Visualutions to specifically help resolve issues with their commercial payers.
  • After less than a year, Visualutions was asked to become a full RCM partner after successfully managing their aging A/R.
  • Simultaneously, this FQHC was undergoing a transition to a new EHR system and VIsualution assisted in easing that process.
  • Today, this FQHC maintains above average metrics across their KPIS measuring profitabily by partnering with Visualutions.
  • Aging A/R rates

    FQHC struggled with getting their A/R rates under the 45-day industry benchmark.
  • Issues with Commercial Payers

    Payments with commercial payers were often delayed, denied or not paid out at the highest rate.
  • Transition to new EHR

    During these payer issues, this FQHC was also undergoing a massive transition to their new EHR.

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